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Personalized Jewelry by Forever My
Personalized Jewelry by Forever My
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Product & General Info

Warranty Conditions

At Forever My, our jewelry is made of high-quality materials and stones.

Standard Warranty-

All gold and diamond pieces include a 1 year warranty and all silver, gold plated, and rose gold plated items include a 6 month warranty. Please note the warranty does not cover lost or stolen cases.

Paid premium warranty-

For all items, Sterling Silver, Gold Plated, Rose Gold Plated, Vermeil, Diamond and Gold products, 2 years warranty is guaranteed.

Any damage that may occur during these respective periods will be covered, including faulty pendant or chain, stone repair, and tarnished jewelry.

In such cases, please send a clear image of the faulty item to our Customer Care Team and we’ll gladly replace it. Please note the warranty does not cover lost or stolen cases.

All items must be returned before new items can be reproduced.

How to clean my Forever My jewelry?

Check out this article to keep your jewelry shining daily.

Is my jewelry water resistant article

How do I place a special request for my necklace

While we have a wide range of Jewelry styles, you may want to add a personal touch that you can't find in our collection. For special design requests, please contact our Customer Care Team.

Our Jewelry design experts will review your request and let you know if we can make your personalized creation.

Please attach a link to the item you are referring to, or the product ID number, which can be found on the item page here:

ItemId

Please note that during busy seasons we cannot accommodate special requests.

Where will the engravings be placed on the 3D Bar Necklace?

The placing of the engraving depends on how many inscriptions you would like on your 3D Bar Necklace.
1 Inscription - Front engraving
2 Inscriptions - Right and front engraving
3 Inscriptions - Right, front & left engraving
4 Inscriptions - Right, front, left and back engraving

The right and left placing is the position when it is not on you.

3D

How to choose the correct jewelry size?

Each product comes at various sizes (can be found in each Product Page). Please check out our Size Guide to determine the size you need.

What is the difference between the Personalized Classic Name Necklace and the Carrie Name Necklace?

The difference between the two styles is the last letter inscription. In the Carrie Name Necklace, there is a curl in the last letter, adding an extra twist to the connection from the pendant to the chain. Whereas in the Classic Name Necklace, the last letter is regular like the other lower case letters, keeping the classic style along the pendant.

Both Carrie Name Necklace and Classic Name Necklace offer a classic script font and are available in two pendant sizes – small or regular.

Size/Necklace Classic Name Necklace Carrie Name Necklace
Small 4.5 - 8.5 mm* (0.18"-0.35") 5 - 8 mm* (0.2" - 0.3")
Regular 6 - 11 mm* (0.2" - 0.4") 6 - 10 mm* (0.24" - 0.4")

*The largest measurement is the size of the capital letter.


Small Classic X Regular Classic


Small Carrie X Regular Carrie

What kind of chain comes with my necklace or bracelet?

The chain type that comes with your necklace, and the chain lengths that are available, are indicated in the "Size & Materials" tab which you can find on each individual product page.

You can find more information about our chain collections here .

Is your jewelry made of real precious metals?

Yes, all our precious metals are purchased from government certified vendors. All items have a stamp of authenticity on it. All our silver jewelries are made of 0.925 sterling silver, and our gold jewelries are made of solid gold, with 10k, 14k or 18k purity level that is indicated on the item. We also have special metals such as Vermeil and Premium Silver.

You can find all item-related information on each individual product page.

Is your jewelry nickel free?

All our products are 100% nickel-free, except for items made of white gold.

How can I order names with 2 capitals, or double-barreled names?

Double-barreled names or words usually have more than eight characters. We recommend ordering double-barreled names or words in double thickness to ensure durability. Please visit our double thickness material collection here.

You can view how many capital letters are possible under the "Size & Materials" tab on the product page. For names that include two capital letters, we again recommend ordering a double thickness necklace.

A better alternative is to order our Two Capital Letters Carrie Name Necklace

Can I order my necklace in other languages?

Check out our World Collection to see a wide variety of Jewelry in additional languages other than English.

If there is an item on our site that you’d like, but it doesn’t appear in our World Collection, please contact our Customer Care Team to see if this special request is possible.

How can I order a necklace with special characters?

We can add most characters to our Jewelry as long as they appear on the English keyboard.

All you need to do is place your order with the special character included.

Regarding emojis—although we know they’re popular—unfortunately, we cannot engrave them.

 

Please note that during busy seasons we cannot accommodate special requests.

What are your gift packaging options?

We offer a premium package:

  1. Gift Wrap & Note - a premium gift packaging with a personalized gift message.
  2. Image

May I purchase from websites that look like Forever My?

We are aware that there are existing websites that copy our products and images. Some even reproduce Forever My trademark and therefore are misleading for our customers. We are informed about most of these infringing websites and are in the process of shutting them down, as it is our priority to protect our customers and the official Forever My brand. To make sure that you are purchasing from the official Forever My, only buy products from our official website:

www.forevermy.com

If you are not shopping on the website above, then it is not us. If you have difficulty defining if you are shopping on our website or see a website that is copying and selling our items, please contact our Customer Care team.

We Offer
  • Free shipping on all US orders

    Free shipping on all US orders

  • 100 Days Return

    100 Days Return

  • Personalized With Love

    Personalized With Love

  • Secure Payment

    Secure Payment

What Our Customers Have to Say
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
  • review1
    Very happy!
    Was great received on the day you said it would be there. Jerry V. Wayne. United States
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
  • review1
    Very happy!
    Was great received on the day you said it would be there. Jerry V. Wayne. United States
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
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