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Personalized Jewelry by Forever My
Personalized Jewelry by Forever My
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Return & Cancellation

At Forever My, we make every effort to ensure that your items are exactly as you want them. However, if your piece of jewelry has an error or arrived to you damaged, please contact our Customer Care Team immediately and we'll do our utmost to recreate it to your full satisfaction.

Return Policy

If you are not 100% satisfied with your product, new, unworn items can be returned to Forever My within 100 days of delivery. Non-personalized pieces are eligible for a full refund, if within 30 days of delivery. Personalized jewelry pieces are made specially for you; therefore, can either be returned for exchange or store credit.

Damaged Item:

  • Visit our ‘Contact Us’ page, select ‘Inquire about received order’ and proceed the relevant category from the dropdown menu (My item is damaged/There is a mistake in my order/Something is missing, etc.).
  • Attach a clear image of the damaged item and describe the matter.
  • You can return your item for a full refund within 30 days of delivery.

Cancellation Policy

  • Once your order has been submitted we are immediately beginning the process of production of your personalized items.
  • Since each item is uniquely made for our customers and we start production straight away, please let us know up to 2 hours after placing your order if you want to cancel it. Please be advised that after 2 hours, we are able to offer either exchange or store credit. To cancel your order, please contact our Customer Care Representatives
  • Cancellation is only possible before item has shipped.
  • Cancellations will be processed on the day we receive your cancellation request.

Forever My reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Care Representatives.

We Offer
  • Free shipping on all US orders

    Free shipping on all US orders

  • 100 Days Return

    100 Days Return

  • Personalized With Love

    Personalized With Love

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    Secure Payment

What Our Customers Have to Say
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
  • review1
    Very happy!
    Was great received on the day you said it would be there. Jerry V. Wayne. United States
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
  • review1
    Very happy!
    Was great received on the day you said it would be there. Jerry V. Wayne. United States
  • review2
    Simply perfect
    The package was presented nicely, arrived on time and s beautiful product. Highly recommend and will order again. Thankyou. Janine D. Solihull. United States
  • review3
    So easy!!
    I'm just starting to shop on line and your site was a breeze Cathy S. Massapequa. United States
  • review4
    Very pleased!!
    quality jewelry and it was delivered on time! Jacob V. Winchester. United States
  • review5
    Thank you!
    I was looking for a necklace for my mom. Found the perfect one for her style! a gift she will cherish the rest of her life! Charity M. Springdale. United States
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